Securing your TechAlign account is essential to protecting client data and maintaining compliance for your MSP. Two-Factor Authentication (2FA) adds an extra layer of security by requiring a second verification step when logging in. This article guides you through enabling and managing MFA within TechAlign, ensuring your organization stays secure and meets industry best practices.
Understanding Two-Factor Authentication in TechAlign
TechAlign supports time-based one-time password (TOTP) MFA via authenticator apps. This secures both user and client data by validating your identity beyond a standard password. Owners and Admins can require MFA for all users, ensuring consistent compliance across Alignment Engineers, vCIOs, and other team members.
Enabling MFA: Step-by-Step
Log in to your TechAlign account.
Click your profile icon and select 'Profile.'
Scroll to the 'Security Settings' section.
Click 'Enable Two-Factor Authentication.'
Scan the provided QR code with your authenticator app (Google Authenticator, Microsoft Authenticator, etc.).
Enter the 6-digit code generated by your app to verify setup.
Managing MFA for Your Organization
Admins can view MFA across team members for optimal data protection. If users need to reset their MFA device, they must contact an Organization Admin or Owner.
Troubleshooting and Recovery
If you've lost access to your MFA device, reach out to your Admin for a reset.
Ensure authenticator app times are synchronized with your phone.
Review recovery codes provided during initial setup.
Conclusion: Strengthen Your TechAlign Security
Setting up and enforcing MFA is a simple, highly effective way to boost TechAlign account security. By ensuring every user leverages this feature, MSPs can confidently protect client data and meet compliance expectations, while upholding TechAlign’s core values of consistency, efficiency, and data-driven service.